Second hand isn't always second best. Buying refurbished from tier1 is a better way to upgrade your IT equipment, saving you money and stopping recycled devices heading to landfill. Still not sure, here are some of the benefits of buying from tier1...
These are in OK condition with marks/scuffs on the casing, there may be marks on the screen that are barely visible when the machine is turned on. May have missing rubber feet. For full grading information please see our Grading Page
Specification
Processor
Intel® Core™ i5-7300U Processor, 3M Cache, Processor Base Frequency 2.60GHz, Max Turbo Frequency 3.50GHz
Memory
As selected above (32GB DDR4 Max, 2x Slots)
Hard Drive
As selected above (NVMe SSD)
Optical Drive
None
Ports
2x USB 3.1 Gen 1 (1x charging) | USB-C | DisplayPort | VGA | Ethernet (LAN) (RJ-45) | Headphone/microphone combo jack
Display
12.5" HD (1366x768) LED backlight
Wireless
Wi-Fi | Bluetooth 4.2
Weight
Approx. 1.26kg
Dimensions
(WxDxH) 31cm x 21.89cm x 1.89cm
Operating System
Genuine Windows 64 bit (32 bit available on request)
Webcam
Yes - 720p HD
Security
Trusted Platform Module (TPM) 2.0
Everything you buy from Tier 1 comes with a FREE 1 Year Warranty.
Your FREE 1 Year Warranty starts on the day you receieve your order.
Everything you buy from Tier 1 comes with a FREE 1 Year Warranty.
Your FREE 1 Year Warranty starts on the day you receieve your order.
How to make a claim
If you have an issue with a device that you have purchased from us, please contact us straight away and we will guide you through the process. In some cases, we might be able to assist you remotely. A member of our Tech Support Team can connect to your device and diagnose and potentially fix the issue for you.
If we are unable to fix the device remotely, we will provide you with the details to return your device to us.
Get a brilliant Laptop for a fraction of the brand new price...
All our Laptops are thoroughly tested and refurbished by our in-house technicians. Our product grades are…
Grade A
“A Fully Working Machine With Minimal Marks Or Damage”
Body
May have light cosmetic marks or scratches, barely noticeable
Screen
May have light cosmetic marks or scratches, barely noticeable
Keyboard & Mouse
In full working order. Might have light cosmetic marks or scratches, barely noticeable
Grade B
“A small reduction in finish for a big reduction in price”
Body
May have some marks or scratches. Rubber feet may be missing
Screen
May have light marks or scatches which are not visible when turned on
Keyboard & Mouse
In full working order. May have some signs of use
Grade B (Screen)
“A small reduction in finish for a big reduction in price”
Body
May have some marks or scratches. Rubber feet may be missing
Screen
Will have marks or scratches on the screen, barely visible when turned on
Keyboard & Mouse
In full working order. May have some signs of use
Grade C
“A small reduction in finish for a big reduction in price”
Body
May have some visible signs of use, with marks, scratches or dents. Rubber feet may be missing
Screen
May have major marks or scratches on the screen
Keyboard & Mouse
May have some cosmetic damage and signs of use
Refurbished HP EliteBook 820 G4 Grade C
Elevate your business with an ultrathin, professional laptop that empowers users to perform at their very best. Enterprise-class features, comprehensive security, and a refined collaboration experience handle even the most demanding tasks with streamlined efficiency.
High performance, high portability Speed up demanding business applications and data. High-performance with 7th Gen Intel® Core™ processors, and optional PCIe Gen solid state drives. Amplify performance with up to 32 GB of DDR4 memory.
Thin design, no adapters needed Give portability a whole new meaning with an ultrathin design that doesn’t cut corners. Starting at an incredible 18.9mm, the HP EliteBook 820 includes several ports like full-size VGA, DisplayPort™, and LAN / RJ-45.
Let nothing stand in your way Power through your day with Windows 10 Pro and the powerful, sleek, thin, and light HP EliteBook 820.
Give your speakers a boost HP Audio Boost balances loudness and clarity, and enhances bass for improved speech quality.
HP EliteBook 820 G4 i5-7300U 2.60GHz 12.5" USB-C 8GB DDR4 512GB NVMeGrade c8GB RAM512GB NVMeWindows 10 Home1 Year Warranty
Cracking Down On Carbon Emissions
At Tier1 sustainability is at the core of everything we do. We are a UK based re-commerce business, refurbishing, reusing and recycling IT equipment, such as laptops, desktops & monitors.
Warranty
What is covered?
. Full breakdown support
. All parts & labour
. Repair faults caused by technical defects
. Full replacement if we can't repair your item
. Free delivery & recycling if we need to replace your item
What is not covered?
. Accidental damage
. Liquid damage
. Damage to screens
. Damage to surrounds, facias, lids or keyboards
. Issues casued by any modification of the internal or externals of the device
. Issues as a result of third party software
. Any parts or components added since the item was purchased
How to make a claim
If you have an issue with a device that you have purchased from us, please contact us straight away and we will guide you through the process. In some cases, we might be able to assist you remotely. A member of our Tech Support Team can connect to your device and diagnose and potentially fix the issue for you.
If we are unable to fix the device remotely, we will provide you with the details to return your device to us.
“A great quality refurbished device with minimal marks or damage”
Grade B
“A small reduction in finish for a big reduction in price”
Grade B (Screen)
“Light marks on the screen which are barely visible when turned on”
Grade C
“A fully working device with heavier signs of use”
Our Grading System
Please note that the below faults may exist - not all!
All our grades of equipment are covered by the same warranty - for further details click here. Please note that the grading does not take the underside of the laptop into consideration in any grade.
Grade A
“A great quality refurbished device with minimal marks or damage”
Body
May have light cosmetic marks or scratches, barely noticeable
Screen
Good condition, no marks or scratches
Keyboard & Mouse
In full working order. Might have light cosmetic marks or scratches, barely noticeable
Grade B
“A small reduction in finish for a big reduction in price”
Body
May have some marks or scratches. Rubber feet may be missing
Screen
May have light marks or scatches which are not visible when turned on
Keyboard & Mouse
In full working order. May have some signs of use
Grade B (Screen)
“Light marks on the screen which are barely visible when turned on”
Body
May have some marks or scratches. Rubber feet may be missing
Screen
Will have marks or scratches on the screen, barely visible when turned on
Keyboard & Mouse
In full working order. May have some signs of use
Grade C
“A fully working device with heavier signs of use”
Body
May have some visible signs of use, with marks, scratches or dents. Rubber feet may be missing
