Second hand isn't always second best. Buying refurbished from tier1 is a better way to upgrade your IT equipment, saving you money and stopping recycled devices heading to landfill. Still not sure, here are some of the benefits of buying from tier1...
These are in great condition with no major marks/scuffs on the casing, no dead pixels/pressure marks on the screen. Any imperfections will be minor and limited to wear and tear. For full grading information please see our Grading Page
Specification
Processor
Intel® Core™ i5-7200U Dual Core Processor, 3M Cache, Processor Base Frequency 2.50 GHz, Max Turbo Frequency 3.10 GHz
Memory
16GB LPDDR3-1866 SDRAM (soldered, not upgradeable)
Hard Drive
256GB NVMe SSD
Optical Drive
None
Ports
1x USB Type-C, supporting USB 3.1 (supports Thunderbolt 3); 1x USB 3.0 Type-A; 1x Headphone/microphone combo; 1x Micro SD Media Reader (microSD, microSDHC, microSDXC)
Approx. 803g (1.77 lbs) [tablet] | Approx. 1.16 kg (2.56 lbs) [tablet with keyboard]
Dimensions
(WxDxH) 299.72 x 213.36 x 7.62 mm [tablet] | 299.72 x 219.20 x 13.46 mm [tablet with keyboard]
Operating System
Genuine Windows 64 bit
Webcam
5 MP front-facing camera with LED indicator; 8 MP rear-facing camera with flash LED; IR camera for face authentication with Windows Hello
Audio
Audio by Bang & Olufsen | Dual Stereo Speakers
Security
Trusted Platform Module (TPM 2.0) Security Chip
Everything you buy from Tier 1 comes with a FREE 1 Year Warranty.
Your FREE 1 Year Warranty starts on the day you receieve your order.
Everything you buy from Tier 1 comes with a FREE 1 Year Warranty.
Your FREE 1 Year Warranty starts on the day you receieve your order.
How to make a claim
If you have an issue with a device that you have purchased from us, please contact us straight away and we will guide you through the process. In some cases, we might be able to assist you remotely. A member of our Tech Support Team can connect to your device and diagnose and potentially fix the issue for you.
If we are unable to fix the device remotely, we will provide you with the details to return your device to us.
Get a brilliant Laptop for a fraction of the brand new price...
All our Laptops are thoroughly tested and refurbished by our in-house technicians. Our product grades are…
Grade A
“A Fully Working Machine With Minimal Marks Or Damage”
Body
May have light cosmetic marks or scratches, barely noticeable
Screen
May have light cosmetic marks or scratches, barely noticeable
Keyboard & Mouse
In full working order. Might have light cosmetic marks or scratches, barely noticeable
Grade B
“A small reduction in finish for a big reduction in price”
Body
May have some marks or scratches. Rubber feet may be missing
Screen
May have light marks or scatches which are not visible when turned on
Keyboard & Mouse
In full working order. May have some signs of use
Grade B (Screen)
“A small reduction in finish for a big reduction in price”
Body
May have some marks or scratches. Rubber feet may be missing
Screen
Will have marks or scratches on the screen, barely visible when turned on
Keyboard & Mouse
In full working order. May have some signs of use
Grade C
“A small reduction in finish for a big reduction in price”
Body
May have some visible signs of use, with marks, scratches or dents. Rubber feet may be missing
Screen
May have major marks or scratches on the screen
Keyboard & Mouse
May have some cosmetic damage and signs of use
Refurbished HP Elite x2 1012 G2 Grade A
Optimized for collaboration and engineered to accelerate the pace of modern business, the HP Elite x2 adapts to your needs providing deep connections from almost anywhere in the world with exceptional PC-level performance.
Free to work, the way you want. A seamless blend of PC power and unbound portability, the HP Elite x2 combines advanced laptop performance and tablet mobility to liberate the way you work.
Designed to bring worlds together Certified for Skype for Business®, the HP Elite x2 keeps you in touch and in sync, wherever you are. Collaboration Keyboard is built into its DNA with premium audio, high-resolution andcameras, and the HP Elite x2 Collaboration Keyboard.
Elite-class engineering The HP Elite x2 unites powerful security and manageability in an elegant frame with HP Sure Start Gen3 BIOS protection and the HP Manageability Integration Kit
At Tier1 sustainability is at the core of everything we do. We are a UK based re-commerce business, refurbishing, reusing and recycling IT equipment, such as laptops, desktops & monitors.
Warranty
What is covered?
. Full breakdown support
. All parts & labour
. Repair faults caused by technical defects
. Full replacement if we can't repair your item
. Free delivery & recycling if we need to replace your item
What is not covered?
. Accidental damage
. Liquid damage
. Damage to screens
. Damage to surrounds, facias, lids or keyboards
. Issues casued by any modification of the internal or externals of the device
. Issues as a result of third party software
. Any parts or components added since the item was purchased
How to make a claim
If you have an issue with a device that you have purchased from us, please contact us straight away and we will guide you through the process. In some cases, we might be able to assist you remotely. A member of our Tech Support Team can connect to your device and diagnose and potentially fix the issue for you.
If we are unable to fix the device remotely, we will provide you with the details to return your device to us.
“A great quality refurbished device with minimal marks or damage”
Grade B
“A small reduction in finish for a big reduction in price”
Grade B (Screen)
“Light marks on the screen which are barely visible when turned on”
Grade C
“A fully working device with heavier signs of use”
Our Grading System
Please note that the below faults may exist - not all!
All our grades of equipment are covered by the same warranty - for further details click here. Please note that the grading does not take the underside of the laptop into consideration in any grade.
Grade A
“A great quality refurbished device with minimal marks or damage”
Body
May have light cosmetic marks or scratches, barely noticeable
Screen
Good condition, no marks or scratches
Keyboard & Mouse
In full working order. Might have light cosmetic marks or scratches, barely noticeable
Grade B
“A small reduction in finish for a big reduction in price”
Body
May have some marks or scratches. Rubber feet may be missing
Screen
May have light marks or scatches which are not visible when turned on
Keyboard & Mouse
In full working order. May have some signs of use
Grade B (Screen)
“Light marks on the screen which are barely visible when turned on”
Body
May have some marks or scratches. Rubber feet may be missing
Screen
Will have marks or scratches on the screen, barely visible when turned on
Keyboard & Mouse
In full working order. May have some signs of use
Grade C
“A fully working device with heavier signs of use”
Body
May have some visible signs of use, with marks, scratches or dents. Rubber feet may be missing
Screen
May have major marks or scratches on the screen
Keyboard & Mouse
May have some cosmetic damage and signs of use
product
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Refurbished HP Elite x2 1012 G2 Grade A
Optimized for collaboration and engineered to accelerate the pace of modern business, the HP Elite x2 adapts to your needs providing deep connections from almost anywhere in the world with exceptional PC-level performance.
Free to work, the way you want. A seamless blend of PC power and unbound portability, the HP Elite x2 combines advanced laptop performance and tablet mobility to liberate the way you work.
Designed to bring worlds together Certified for Skype for Business®, the HP Elite x2 keeps you in touch and in sync, wherever you are. Collaboration Keyboard is built into its DNA with premium audio, high-resolution andcameras, and the HP Elite x2 Collaboration Keyboard.
Elite-class engineering The HP Elite x2 unites powerful security and manageability in an elegant frame with HP Sure Start Gen3 BIOS protection and the HP Manageability Integration Kit
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