We include a FREE charger with your laptop
HP EliteBook 865 G10 AMD Ryzen 5 PRO 7540U [Hexa] 3.20GHz 16" WUXGA (1920x1200) IPS HDMI USB-C 16GB DDR5 256GB NVMe
Second hand isn't always second best. Buying refurbished from tier1 is a better way to upgrade your IT equipment, saving you money and stopping recycled devices heading to landfill. Still not sure, here are some of the benefits of buying from tier1...
All our refurbished Laptops go through extensive testing as part of our in-house refurbishment process.
| Grade | B |
| Details | These are in good condition with some minor marks/scuffs on the casing, no dead pixels/pressure marks on the screen. Any imperfections will be visible but do not affect use. May have missing rubber feet. For full grading information please see our Grading Page |
| Specification | |
| Processor | AMD Ryzen™ 5 PRO 7540U Hexa Core Processor, 16M Cache, Base Frequency 3.50GHz, Max Turbo Frequency 4.90GHz |
| Memory | 16GB DDR5 5600Mhz |
| Hard Drive | As selected above (NVMe SSD) |
| Optical Drive | None |
| Ports | 2x USB-C (USB4) | 2x USB 3.1 Gen 1 | 1x HDMI 2.1 | 1 stereo headphone/microphone combo jack |
| Display | 16" WUXGA (1920x1200) IPS, anti-glare, 250 nits, 45% NTSC |
| Wireless | Wi-Fi 6E | Bluetooth 5.3 |
| Weight | Approx. 1.73kg |
| Dimensions | WxDxH) 35.87cm x 25.1cm x 1.92 cm |
| Operating System | Genuine Windows 64 bit |
| Webcam | Yes - 720p HD |
| Graphics | Radeon Radeon Graphics |
| Audio | Audio by Bang & Olufsen (dual stereo speakers) |
| Security | Trusted Platform Module (TPM) 2.0 |
Everything you buy from Tier 1 comes with a FREE 1 Year Warranty.
Your FREE 1 Year Warranty starts on the day you receieve your order.
Everything you buy from Tier 1 comes with a FREE 1 Year Warranty.
Your FREE 1 Year Warranty starts on the day you receieve your order.
How to make a claim
If you have an issue with a device that you have purchased from us, please contact us straight away and we will guide you through the process. In some cases, we might be able to assist you remotely. A member of our Tech Support Team can connect to your device and diagnose and potentially fix the issue for you.
If we are unable to fix the device remotely, we will provide you with the details to return your device to us.
- Faults covered by technical defects
- Accidental damage
- Liquid damage
- Damage to screens
- Damage to surrounds, facias, lids or keyboards
- Issues caused by any modifications of the internal or externals of the device
- Issues as a result of third party software
- Any parts or components added since the item was purchased
All our Laptops are thoroughly tested and refurbished by our in-house technicians. Our product grades are…
“A Fully Working Machine With Minimal Marks Or Damage”
May have light cosmetic marks or scratches, barely noticeable
May have light cosmetic marks or scratches, barely noticeable
In full working order. Might have light cosmetic marks or scratches, barely noticeable
“A small reduction in finish for a big reduction in price”
May have some marks or scratches. Rubber feet may be missing
May have light marks or scatches which are not visible when turned on
In full working order. May have some signs of use
“A small reduction in finish for a big reduction in price”
May have some marks or scratches. Rubber feet may be missing
Will have marks or scratches on the screen, barely visible when turned on
In full working order. May have some signs of use
“A small reduction in finish for a big reduction in price”
May have some visible signs of use, with marks, scratches or dents. Rubber feet may be missing
May have major marks or scratches on the screen
May have some cosmetic damage and signs of use
Refurbished HP 865 G10 Grade B
Designed for the enterprise. Made for you.
Highly secure and easy to manage remotely with AMD PRO manageability, the HP EliteBook 865 has the performance you for complex workloads and a sophisticated design.
Protected by HP Wolf Security
HP Wolf Security for Business creates a hardware-enforced, always-on, resilient defence. From the BIOS to the browser, above, in, and below the OS, these constantly evolving solutions help protect your PC from modern threats.
Windows 11
Work anywhere without compromising on performance or security with Windows 11 powered by HP's collaboration and connectivity technology.
Protect critical security processes
Keep your critical applications and processes running even if malware tries to shut them down with the self-healing protection of HP Sure Run.
Cracking Down On Carbon Emissions
At Tier1 sustainability is at the core of everything we do. We are a UK based re-commerce business, refurbishing, reusing and recycling IT equipment, such as laptops, desktops & monitors.