Second hand isn't always second best. Buying refurbished from tier1 is a better way to upgrade your IT equipment, saving you money and stopping recycled devices heading to landfill. Still not sure, here are some of the benefits of buying from tier1...
These are in great condition with no major marks/scuffs on the casing, no dead pixels/pressure marks on the screen. Any imperfections will be minor and limited to wear and tear. For full grading information please see our Grading Page
Specification
Processor
Intel® Core™ i5-10210U Qaud Core Processor, 6M Cache, Processor Base Frequency 1.60GHz, Max Turbo Frequency 4.20GHz
Memory
As selected above (32GB DDR4 Max, 2x slots)
Hard Drive
As selected above (NVMe SSD)
Optical Drive
None
Ports
2x USB Type-C™ (Thunderbolt™ 3) | 2x USB 3.1 Gen 1 (1x charging) | HDMI 1.4b | Headphone/microphone combo
Display
14" FHD (1920x1080), IPS, anti-glare, 250 nits
Wireless
Wi-Fi 6 + Bluetooth 5
Weight
Approx 1.41kg
Dimensions
(WxDxH) 336.6mm x 232.5mm x 19.95mm
Operating System
Genuine Windows 64 bit - 32 bit on request
Webcam
Yes - 720p HD with IR
Security
Trusted Platform Module (TPM 2.0) Security Chip
Everything you buy from Tier 1 comes with a FREE 1 Year Warranty.
Your FREE 1 Year Warranty starts on the day you receieve your order.
Everything you buy from Tier 1 comes with a FREE 1 Year Warranty.
Your FREE 1 Year Warranty starts on the day you receieve your order.
How to make a claim
If you have an issue with a device that you have purchased from us, please contact us straight away and we will guide you through the process. In some cases, we might be able to assist you remotely. A member of our Tech Support Team can connect to your device and diagnose and potentially fix the issue for you.
If we are unable to fix the device remotely, we will provide you with the details to return your device to us.
Get a brilliant Laptop for a fraction of the brand new price...
All our Laptops are thoroughly tested and refurbished by our in-house technicians. Our product grades are…
Grade A
“A Fully Working Machine With Minimal Marks Or Damage”
Body
May have light cosmetic marks or scratches, barely noticeable
Screen
May have light cosmetic marks or scratches, barely noticeable
Keyboard & Mouse
In full working order. Might have light cosmetic marks or scratches, barely noticeable
Grade B
“A small reduction in finish for a big reduction in price”
Body
May have some marks or scratches. Rubber feet may be missing
Screen
May have light marks or scatches which are not visible when turned on
Keyboard & Mouse
In full working order. May have some signs of use
Grade B (Screen)
“A small reduction in finish for a big reduction in price”
Body
May have some marks or scratches. Rubber feet may be missing
Screen
Will have marks or scratches on the screen, barely visible when turned on
Keyboard & Mouse
In full working order. May have some signs of use
Grade C
“A small reduction in finish for a big reduction in price”
Body
May have some visible signs of use, with marks, scratches or dents. Rubber feet may be missing
Screen
May have major marks or scratches on the screen
Keyboard & Mouse
May have some cosmetic damage and signs of use
Refurbished HP ZBook Firefly 14 G7 Grade A
ZBook performance, more mobile than ever Our smallest and lightest ZBook ever provides true mobility for people who push the typical business PC past its breaking point. In the office or in the field, with pro-level performance and a beautiful bright display, you have everything you need to review work and manage projects from anywhere.
Pro-level performance. To go Say goodbye to slowdowns. Power through projects and heavy workloads with the latest Intel® Core™ processors. Open large files and run apps simultaneously for speedy multitasking and productivity.
Manage it on the move Starting at (approximately) 1.41kg our most mobile ZBook is made to move. With 3X faster Wi-Fi®, gigabit-class, you're equipped for days offsite.
At Tier1 sustainability is at the core of everything we do. We are a UK based re-commerce business, refurbishing, reusing and recycling IT equipment, such as laptops, desktops & monitors.
Warranty
What is covered?
. Full breakdown support
. All parts & labour
. Repair faults caused by technical defects
. Full replacement if we can't repair your item
. Free delivery & recycling if we need to replace your item
What is not covered?
. Accidental damage
. Liquid damage
. Damage to screens
. Damage to surrounds, facias, lids or keyboards
. Issues casued by any modification of the internal or externals of the device
. Issues as a result of third party software
. Any parts or components added since the item was purchased
How to make a claim
If you have an issue with a device that you have purchased from us, please contact us straight away and we will guide you through the process. In some cases, we might be able to assist you remotely. A member of our Tech Support Team can connect to your device and diagnose and potentially fix the issue for you.
If we are unable to fix the device remotely, we will provide you with the details to return your device to us.
“A great quality refurbished device with minimal marks or damage”
Grade B
“A small reduction in finish for a big reduction in price”
Grade B (Screen)
“Light marks on the screen which are barely visible when turned on”
Grade C
“A fully working device with heavier signs of use”
Our Grading System
Please note that the below faults may exist - not all!
All our grades of equipment are covered by the same warranty - for further details click here. Please note that the grading does not take the underside of the laptop into consideration in any grade.
Grade A
“A great quality refurbished device with minimal marks or damage”
Body
May have light cosmetic marks or scratches, barely noticeable
Screen
Good condition, no marks or scratches
Keyboard & Mouse
In full working order. Might have light cosmetic marks or scratches, barely noticeable
Grade B
“A small reduction in finish for a big reduction in price”
Body
May have some marks or scratches. Rubber feet may be missing
Screen
May have light marks or scatches which are not visible when turned on
Keyboard & Mouse
In full working order. May have some signs of use
Grade B (Screen)
“Light marks on the screen which are barely visible when turned on”
Body
May have some marks or scratches. Rubber feet may be missing
Screen
Will have marks or scratches on the screen, barely visible when turned on
Keyboard & Mouse
In full working order. May have some signs of use
Grade C
“A fully working device with heavier signs of use”
Body
May have some visible signs of use, with marks, scratches or dents. Rubber feet may be missing
![HP ZBook Firefly 14 G7 i5-10210U [Quad] 1.60GHz 14](http://tier1online.com/cdn/shop/files/image_gall0_768x_6938c184-0c72-4c84-9726-aeb945babbb6_700x.webp?v=1716992675)
![HP ZBook Firefly 14 G7 i5-10210U [Quad] 1.60GHz 14](http://tier1online.com/cdn/shop/files/image_gall2_700x_ea05b95b-a986-478d-a6ad-231ba9bf8fad_700x.webp?v=1716992677)
![HP ZBook Firefly 14 G7 i5-10210U [Quad] 1.60GHz 14](http://tier1online.com/cdn/shop/files/image_gall1_700x_a3a9eac8-c60f-4544-9d4d-d18dd11897ef_700x.webp?v=1716992678)
![HP ZBook Firefly 14 G7 i5-10210U [Quad] 1.60GHz 14](http://tier1online.com/cdn/shop/files/image_gall5_87a5c2ca-00fa-44a9-bbb8-d89ddc7433cf_700x.jpg?v=1689933756)
![HP ZBook Firefly 14 G7 i5-10210U [Quad] 1.60GHz 14](http://tier1online.com/cdn/shop/files/image_gall3_d5bbb0a1-984e-4a7c-9f0a-44d775984528_700x.jpg?v=1689933744)
![HP ZBook Firefly 14 G7 i5-10210U [Quad] 1.60GHz 14](http://tier1online.com/cdn/shop/files/image_gall4_700x_f7f87bf3-cf80-4dc0-9ef2-559f2be4ef02_700x.webp?v=1716992710)
![HP ZBook Firefly 14 G7 i5-10210U [Quad] 1.60GHz 14](http://tier1online.com/cdn/shop/files/image_gall0_768x_6938c184-0c72-4c84-9726-aeb945babbb6_150x.webp?v=1716992675)
![HP ZBook Firefly 14 G7 i5-10210U [Quad] 1.60GHz 14](http://tier1online.com/cdn/shop/files/image_gall2_700x_ea05b95b-a986-478d-a6ad-231ba9bf8fad_150x.webp?v=1716992677)
![HP ZBook Firefly 14 G7 i5-10210U [Quad] 1.60GHz 14](http://tier1online.com/cdn/shop/files/image_gall1_700x_a3a9eac8-c60f-4544-9d4d-d18dd11897ef_150x.webp?v=1716992678)
![HP ZBook Firefly 14 G7 i5-10210U [Quad] 1.60GHz 14](http://tier1online.com/cdn/shop/files/image_gall5_87a5c2ca-00fa-44a9-bbb8-d89ddc7433cf_150x.jpg?v=1689933756)
![HP ZBook Firefly 14 G7 i5-10210U [Quad] 1.60GHz 14](http://tier1online.com/cdn/shop/files/image_gall3_d5bbb0a1-984e-4a7c-9f0a-44d775984528_150x.jpg?v=1689933744)
![HP ZBook Firefly 14 G7 i5-10210U [Quad] 1.60GHz 14](http://tier1online.com/cdn/shop/files/image_gall4_700x_f7f87bf3-cf80-4dc0-9ef2-559f2be4ef02_150x.webp?v=1716992710)
