We include a FREE charger with your device
256GB NVMe
Second hand isn't always second best. Buying refurbished from tier1 is a better way to upgrade your IT equipment, saving you money and stopping recycled devices heading to landfill. Still not sure, here are some of the benefits of buying from tier1...
All our refurbished Laptops go through extensive testing as part of our in-house refurbishment process.
Everything you buy from tier1 comes with a FREE 1 Year Warranty.
Your FREE 1 Year Warranty starts on the day you receieve your order.
Everything you buy from tier1 comes with a FREE 1 Year Warranty.
Your FREE 1 Year Warranty starts on the day you receieve your order.
How to make a claim
If you have an issue with a device that you have purchased from us, please contact us straight away and we will guide you through the process. In some cases, we might be able to assist you remotely. A member of our Tech Support Team can connect to your device and diagnose and potentially fix the issue for you.
If we are unable to fix the device remotely, we will provide you with the details to return your device to us.
- Faults covered by technical defects
- Accidental damage
- Liquid damage
- Damage to screens
- Damage to surrounds, facias, lids or keyboards
- Issues caused by any modifications of the internal or externals of the device
- Issues as a result of third party software
- Any parts or components added since the item was purchased
Please note that the below faults may exist - not all!
All our grades of equipment are covered by the same warranty - for further details click here. Please note that the grading does not take the underside of the laptop into consideration in any grade.
“A great quality refurbished device with minimal marks or damage”
May have light cosmetic marks or scratches, barely noticeable
May have light cosmetic marks or scratches, barely noticeable
In full working order. Might have light cosmetic marks or scratches, barely noticeable
“A small reduction in finish for a big reduction in price”
May have some marks or scratches. Rubber feet may be missing
May have light marks or scatches which are not visible when turned on
In full working order. May have some signs of use
“Light marks on the screen which are barely visible when turned on”
May have some marks or scratches. Rubber feet may be missing
Will have marks or scratches on the screen, barely visible when turned on
In full working order. May have some signs of use
“A fully working device with heavier signs of use”
May have some visible signs of use, with marks, scratches or dents. Rubber feet may be missing
May have major marks or scratches on the screen
May have some cosmetic damage and signs of use