Second hand isn't always second best. Buying refurbished from tier1 is a better way to upgrade your IT equipment, saving you money and stopping recycled devices heading to landfill. Still not sure, here are some of the benefits of buying from tier1...
These are in good condition with some minor marks/scuffs on the casing, no dead pixels/pressure marks on the screen. Any imperfections will be visible but do not affect use. May have missing rubber feet. For full grading information please see our Grading Page
Specification
Processor
Intel® Core™ i7-1165G7 Quad Core Processor, 12M Cache, Processor Base Frequency 2.80GHz, Max Turbo Frequency 4.70GHz
Everything you buy from Tier 1 comes with a FREE 1 Year Warranty.
Your FREE 1 Year Warranty starts on the day you receieve your order.
Everything you buy from Tier 1 comes with a FREE 1 Year Warranty.
Your FREE 1 Year Warranty starts on the day you receieve your order.
How to make a claim
If you have an issue with a device that you have purchased from us, please contact us straight away and we will guide you through the process. In some cases, we might be able to assist you remotely. A member of our Tech Support Team can connect to your device and diagnose and potentially fix the issue for you.
If we are unable to fix the device remotely, we will provide you with the details to return your device to us.
Get a brilliant Laptop for a fraction of the brand new price...
All our Laptops are thoroughly tested and refurbished by our in-house technicians. Our product grades are…
Grade A
“A Fully Working Machine With Minimal Marks Or Damage”
Body
May have light cosmetic marks or scratches, barely noticeable
Screen
May have light cosmetic marks or scratches, barely noticeable
Keyboard & Mouse
In full working order. Might have light cosmetic marks or scratches, barely noticeable
Grade B
“A small reduction in finish for a big reduction in price”
Body
May have some marks or scratches. Rubber feet may be missing
Screen
May have light marks or scatches which are not visible when turned on
Keyboard & Mouse
In full working order. May have some signs of use
Grade B (Screen)
“A small reduction in finish for a big reduction in price”
Body
May have some marks or scratches. Rubber feet may be missing
Screen
Will have marks or scratches on the screen, barely visible when turned on
Keyboard & Mouse
In full working order. May have some signs of use
Grade C
“A small reduction in finish for a big reduction in price”
Body
May have some visible signs of use, with marks, scratches or dents. Rubber feet may be missing
Screen
May have major marks or scratches on the screen
Keyboard & Mouse
May have some cosmetic damage and signs of use
Refurbished Dell XPS 13 9310 Grade B
Precision craftsmanship Using authentic and premium materials, the XPS 13 is precision cut to achieve a flawless finish in durable, lightweight design.
Tiny but mighty Smaller and thinner than before with the latest 11th Gen Intel® Core™ processors to keep you powered on the go.
4-sided InfinityEdge display The 4-sided 13.4-inch InfinityEdge display is 6.8% larger than before in an 2% smaller size with a 91.5% screen-to-body ratio.
Stunning display An immersive viewing experience with pinpoint accurate resolution and high colour gamut and contrast ratio for vivid, bright and accurate colour.
At Tier1 sustainability is at the core of everything we do. We are a UK based re-commerce business, refurbishing, reusing and recycling IT equipment, such as laptops, desktops & monitors.
Warranty
What is covered?
. Full breakdown support
. All parts & labour
. Repair faults caused by technical defects
. Full replacement if we can't repair your item
. Free delivery & recycling if we need to replace your item
What is not covered?
. Accidental damage
. Liquid damage
. Damage to screens
. Damage to surrounds, facias, lids or keyboards
. Issues casued by any modification of the internal or externals of the device
. Issues as a result of third party software
. Any parts or components added since the item was purchased
How to make a claim
If you have an issue with a device that you have purchased from us, please contact us straight away and we will guide you through the process. In some cases, we might be able to assist you remotely. A member of our Tech Support Team can connect to your device and diagnose and potentially fix the issue for you.
If we are unable to fix the device remotely, we will provide you with the details to return your device to us.
“A great quality refurbished device with minimal marks or damage”
Grade B
“A small reduction in finish for a big reduction in price”
Grade B (Screen)
“Light marks on the screen which are barely visible when turned on”
Grade C
“A fully working device with heavier signs of use”
Our Grading System
Please note that the below faults may exist - not all!
All our grades of equipment are covered by the same warranty - for further details click here. Please note that the grading does not take the underside of the laptop into consideration in any grade.
Grade A
“A great quality refurbished device with minimal marks or damage”
Body
May have light cosmetic marks or scratches, barely noticeable
Screen
Good condition, no marks or scratches
Keyboard & Mouse
In full working order. Might have light cosmetic marks or scratches, barely noticeable
Grade B
“A small reduction in finish for a big reduction in price”
Body
May have some marks or scratches. Rubber feet may be missing
Screen
May have light marks or scatches which are not visible when turned on
Keyboard & Mouse
In full working order. May have some signs of use
Grade B (Screen)
“Light marks on the screen which are barely visible when turned on”
Body
May have some marks or scratches. Rubber feet may be missing
Screen
Will have marks or scratches on the screen, barely visible when turned on
Keyboard & Mouse
In full working order. May have some signs of use
Grade C
“A fully working device with heavier signs of use”
Body
May have some visible signs of use, with marks, scratches or dents. Rubber feet may be missing
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